No driver wants to consider the possibility of being in a collision, but unfortunately, accidents do happen. Whether your collision was a literal fender-bender or caused more significant damage, you’ll need to get your Kia repaired. Having your collision repair done at a Kia dealer ensures that you will receive top-notch service and that your car will be fixed using high-end parts. Here’s what you need to know before taking your vehicle to be repaired.
All cars are not created equal, so you’ll want your Kia to be repaired by someone familiar with your car’s make and model. Kia-certified mechanics have to undergo extensive training to earn their status. This knowledge means you’ll be able to feel peace of mind leaving your car with them for repair.
In addition to having a higher level of expertise, Kia-certified technicians will also be up to date on any product recalls affecting your vehicle. The average driver may not know about recalls on engine parts or airbags, which can leave them at risk. Finally, when your trust your car to a Kia-certified technician, you’ll know that every repair they made was up to brand standards.
2. Ensure Only Authentic OEM Parts Are Used
Don’t settle for parts that aren’t designed specifically for your Kia. Original equipment manufacturer, or OEM, parts are created for your car and are identical to the original they are replacing. This authenticity is essential when it comes to increasing your car’s longevity. Aftermarket parts are generic pieces made to fit a variety of vehicles.
Since they are designed to suit a wide range of vehicles, they don’t fit your car as perfectly as OEM parts. In addition, issues such as friction due to an improper fit and poor performance are possible when your vehicle is repaired with generic parts. Finally, if your car is still under warranty, using anything other than OEM parts can void it.
3. Make Sure to Ask Questions
If the technician uses a term you don’t understand or says your car needs a repair you aren’t sure is necessary, don’t be afraid to speak up. When you receive the estimate of what the service is expected to cost, make sure you look at it carefully and understand all the charges. Address anything that you find confusing before leaving your car to be repaired. A reliable service provider will be happy to discuss your questions and concerns.
4. Visit Your Local Kia Dealer
The ultimate way to ensure you are satisfied with your car’s repair job is to visit a dealership service center. Not only will a dealership only employ Kia-certified technicians and use OEM parts, but they will have fantastic customer service. In addition, since dealerships directly represent a brand, they are held to a standard that independent repair centers aren’t.
Dealerships also offer amenities to make your life more convenient. From shuttle services to lounges outfitted with WiFi and high-definition televisions, dealerships go above and beyond to ensure you are comfortable while your car is being repaired.
While no one wants their Kia to need repairs, when you visit a dealership service center, you know that your car is in excellent hands. If your vehicle was damaged in a collision or needs preventative servicing, call Superior Kia today.
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Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.